At MyLoveBox, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or place an order with us.

1. Information We Collect

We may collect the following information:

• Name and contact details.
• Email address and phone number.
• Shipping and billing addresses.
• Order details and purchase history.
• Photos, names, messages, and customization details provided for personalized gifts.
• Technical information such as IP address, browser type, and device information.

2. How We Use Your Information

Your information may be used to:

• Process and fulfill orders.
• Provide personalized products and services.
• Communicate order updates and customer support.
• Improve website performance and user experience.
• Prevent fraudulent transactions and ensure website security.
• Send promotional offers and updates (only where permitted).

3. Customized Content & Photos

When you upload photos, names, messages, or other customization content, you confirm that you have the right to use and share such content. This information is used solely for creating and delivering your personalized products.

4. Payment Information

MyLoveBox does not store complete credit card, debit card, UPI PIN, banking passwords, or other sensitive payment credentials. Payments are securely processed through trusted third-party payment gateways.

5. Cookies & Tracking Technologies

Our website may use cookies and similar technologies to improve user experience, remember preferences, analyze traffic, and enhance website functionality.

6. Information Sharing

We do not sell, rent, or trade your personal information. Information may be shared only with:

• Courier and logistics partners for order delivery.
• Payment gateway providers for payment processing.
• Government authorities if required by law.
• Service providers assisting with website operations.

7. Data Security

We implement reasonable security measures to protect your information from unauthorized access, misuse, or disclosure. However, no online system can guarantee complete security.

8. Data Retention

We retain customer information only for as long as necessary to fulfill orders, provide customer support, comply with legal obligations, and maintain business records.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of external websites.

10. Your Rights

You may contact us to:

• Access your personal information.
• Request corrections to inaccurate information.
• Request deletion of information where legally permitted.
• Opt out of marketing communications.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

12. Contact Us